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Please fill out the following survey regarding your Customer Service experience at the Potomac News & Manassas Journal Messenger.
Your answers will help us improve our services for loyal subscribers like you.
The Children's Online Privacy Protection Act (COPPA) requires us to ask you the following question about your age. If you have any questions about COPPA, please see our Terms of Service. |
| How would you rate your delivery service? |
Unsatisfactory
Somewhat Satisfactory
Satisfactory
Very Satisfactory |
| How many times in the past month have you received a delivery after 5:30am, Monday through Saturday? |
1-3 times
4-6 times
7-10 times
More than 10 times |
| How many times in the past month have you received delivery after 6:30am on Sunday? |
1-3 times
Every Sunday
Not at all
Not applicable |
| If you have contacted our Customer Service Department in the last 6 months, how would you rate your experience? |
Unsatisfactory
Somewhat Satisfactory
Satisfactory
Very Satisfactory |
| How do you receive your Potomac News or Manassas Journal Messenger bill? |
Mailed to my billing address
from the Potomac News & Manassas Journal Messenger
My carrier delivers the bill
with my paper
I use EZ Pay - I do not
receive a bill
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| How easy do you think our subscription bills are to understand? |
Very easy
Somewhat easy
Somewhat difficult
Very difficult |
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