It’s an acronym that stands for Voice over Internet Protocol. It’s a telephone service which makes and receive calls using your broadband internet connection. It also provides more communication options and functionality for your company to utilize. One of the features of VoIP is known as enhanced call center.
An enhanced call center is simply one that incorporates additional features not present in traditional telephony. One such added feature of VoIP is called SIP Trunking. SIP trunks are configured so that calls can be placed using any type of phone, including cordless ones, making it very flexible for business owners. There are a number of benefits to having this feature included in your VoIP Phone Service. Below is a list of those benefits.
One benefit of SIP-based trunks is that you will have access to a large variety of extensions.
By accessing a large number of extensions, users have the option of utilizing more bandwidth. This makes for smoother VoIP phone system operation, especially when connecting calls from various locations. With the help of SIP trunks, your company can take advantage of international toll free lines, regardless of whether they are located within the same city or overseas.
Another advantage of SIP trunks is that it enables your employees to take advantage of any internet access at their disposal. Since your employees can make use of internet access at any time, without fear of being disconnected, you can save money and time. For example, employees who need to contact you via your mobile phone can do so, but if your office is not equipped with VoIP trunks, they will be forced to connect through a landline, which can be costly and inconvenient. By incorporating SIP trunks into your VoIP phone system, you can enable your employees to call from anywhere, anytime.
SIP-based calling plans also allow you to establish interoffice calling plans, so you do not need to purchase additional lines for each department. This is especially beneficial for businesses that have departments that do not communicate regularly with one another. For example, if you own a medical equipment company and some of your departments do not have regular access to the latest medical news, integrating VoIP with your nextiva VoIP phone system will allow you to offer your customers the latest information.
It is also easy to integrate VoIP with your nextiva VoIP phone service.
Your existing internet protocol network will make it easy for you to select and configure a SIP application to use with your VoIP system. Most VoIP applications can be accessed using a web browser, making it possible for you to configure VoIP applications in the comfort of your own home or office. You will no longer need to set up VoIP networks to place voice calls with your employees. With VoIP, it is possible to route voice calls to multiple locations. As an added convenience, all incoming and outgoing traffic on your network is handled efficiently using a hosted traffic management system.
If you are looking for an all-in-one business phone solution to include all of your office communications, you may want to consider avaya. One of the most advanced voice communication solutions available avaya provides a variety of features, including automated attendant, video conferencing, conference calling, voicemail, and more. The cost-effectiveness of avaya is unmatched. Avaya is a favorite among many small businesses because of its extensive set of features and its low start-up costs. When integrated with your nextivasystems VoIP phone system, you will have the ability to connect with clients and colleagues anywhere they may be – all without having to change your business phone. Avaya has even extended its technology to allow you to take advantage of its industry leading telecom PBX.
- If you are considering purchasing a new PBX system for your organization, you should take a serious look at avaya.
- Not only will you benefit from avaya’s extensive package of features, but you will also receive exceptional service as they work to integrate all of your systems under one roof.
- In addition, if you decide to switch to a VoIP Phone Service, avaya will offer you a significant discount when you purchase all of their services from their single phone system.
- Businesses that incorporate a VoIP Phone Service with an existing PBX system will save a significant amount of money over purchasing each separate components separately.